Contact Your VA

Justine Tatt
14 Glenburn Place
Papakura, Auckland 2110
Ph. (09) 2991689
Fax. (09) 2991689
Mobile 021 177 5137
Email justine@yourva.co.nz

1. Give me a call today on 021 177 5137 or send me an e-mail and I will give you a call at a time convenient to yourself.
2. We can then discuss your requirements and the best way for me to work with you and your business.
3. I will then start working on your behalf immediately, no fuss, no delays.

Here are some examples of how easy it is for you to delegate tasks:

Newsletters
You advise me on our initial contact when you would like your newsletter, how regularly, which media (i.e. e-mail, website, mail, fax), and the aim of your newsletter. Would you like to promote specials, educate your customers, enforce branding or something completely different? You then email me a broad outline of your first newsletter and I will supply you with a couple of concepts to choose from. Once we have a template you are happy with I will fine tune the copy and either distribute to your customers or supply you with the file for you to distribute.
For future newsletters I will remind you in advance that we have an issue coming up, ask you what you would like to focus on and supply you with a proof for your approval.

Credit Control
We will initially discuss which aging of debtors you would like me to contact on your behalf (i.e. 30 days overdue, 60 days overdue, 90 days and over or all overdue debtors). You can either post or email me a list of debtors or aged trial balance complete with phone numbers and amount outstanding, I will then start immediately contacting in a professional, friendly and firm manner. I will provide you with a report showing contact method, comments and eta of payment. I will also advise your appropriate staff member of any copies of invoices required.

Accounts
We will discuss by email or phone which format you would like your accounts to be set out in and to what stage (i.e. I can supply you with Cashbook, Trial Balance or Final Accounts for you to present to your accountant). If you are currently using software then I can load a copy on my PC, otherwise Quickbooks or Excel formats are available. From there you can on a monthly basis post, courier or email me with information including list of receipts, payments and bank statements for the previous month. I am also happy to assist with areas such as invoicing, payroll and monthly payments. Being a security conscious and confidential aspect of your business, an in-depth phone conversation is usually required to discuss every aspect of information sent and received to ensure that you are happy and comfortable with my service.