Category Archives: Administration
Running A Small Business In Australia Or New Zealand?
What you need to know … In the case of New Zealand, we are a nation of small businesses and we have over 460,000 SMEs which employ fewer than 19 people. Australia as at June 2009 had 2,051,085 actively trading businesses of which a staggering 96% were small business (1,961,337), 4 per cent were medium-sized businesses more…
7 ways to use Dropbox
Dropbox is a wonderful service which millions of people are already using to sync files between computers and share with colleagues, clients, suppliers and friends. What many people are not aware of are the many other ways that Dropbox can make our life less stressful and more productive. Whether you use Dropbox now and then more…
Productivity Tip: Remembering Everything with Evernote
For those of you who find yourselves drowning in piles of sticky notes, Evernote is one of those tools you wonder how you ever got by without it. The organizational system and OCR make it worth a look for those that are looking for help in organizing ideas at work, school or just bits of more…
Effective Project Management
Whether your project is the development and implementation of a promotional strategy, re-design of your website or the opening of a new location; effective project management starts with careful planning. By following the format below you can plan your project in easy to follow steps which will help to ensure the overall success of your more…
Customer Satisfaction Survey of a Virtual Assistant
The administration of your online surveys, from drafting questions to selecting recipients through to analysing results is critical. Whether you are surveying your customers, your staff, or prospects, you want to be confident that: Your survey asks the right questions and are easy to answer You are inviting the right people to participate Conducting the more…
You expect great customer service … do you deliver the same?
Definition: Customer service is the provision of service to customers before, during and after a purchase. (Source: Wikipedia) When was the last time you walked out of a shop after being ignored by the sales staff? Your business success begins and ends with your customer service – every time, all the time – and whether more…
Why Your Small Business Needs a Health and Safety Policy
Most small business employers cannot afford the full-time services of the occupational health and safety specialists employed by some of the larger companies. Yet workplace hazards are just as common in small businesses as they are in large companies. A virtual assistant is a small business, often with a staff of one. 1. Do we more…
15 Tips To Get The Most Out Of Google Documents
Believe it or not, Microsoft Office is over two decades old now. And in that time, it has grown to become the number one commercial office suite across the world, with applications such as Word, Excel and PowerPoint the default tools of choice for enterprises and consumers alike. Of course, there are a number of more…
How Productive is Your Day?
One area I am constantly working on as a Virtual Assistant is the time spent each day doing non productive or ‘nonchargeable’ tasks. This is the time spent working on my business and the ‘to do’ list is ever present. What works for me is automation. Templates are my savior. From email templates, rules, spreadsheet more…
Outlook Calender Tips: Improve Your Productivity
Automatically add holidays to your Calendar On the Tools menu, click Options, click Calendar Options, and then click Add Holidays. Quickly display several days side by side in Calendar In the date picker, drag over the dates that you want to view. Contact meeting attendees with a reminder or other message Open the original meeting more…
