Category Archives: Secretary

Organise Your Inbox with Outlook Rules

Rules in Outlook automate the processing of emails based on your criteria.  If you regularly respond to emails from a given sender or with a certain subject line in a certain way, then you can set up a rule to automate that process. Rules fall into two general categories: notification and organization. Notification rules alert more…


tis the season to be jolly – NO!

It’s only November (well, at time of writing we are in the final days of October – forward planning!) and no reason to stress just yet.  In fact there is no reason to stress at all this year!  Outsource your Christmas duties to your Virtual Assistant and relax knowing your clients, family and friends are more…


Stressed? Tips To Reduce Your Stress Levels (Part 2)

Still stressed?  Here are some more tips for you to try. Shake It Up This quick exercise helps loosen the muscles in your neck and upper back: Stand or sit, stretch your arms out from your sides and shake your hands vigorously for about 10 seconds. Combine this with a little deep breathing, and you’ll more…


How to Manage your Calendar

One of the many great tools I use as a Virtual Assistant is Google Calendar and Google Doc’s.  With these tools I can manage your day (another admin task off your hands) and for those of you with Smart Phones, you can access your diary and relevant files where-ever your day takes you. Calendar Management more…


Delivering the Written Message

Your sales manager has just sent you an email relating to a meeting you’re having in one hour’s time. The email is supposed to contain key information that you need to present, as part of a presentation to a prospective client. One problem! The email is so badly written that you can’t find the information more…


How to Record a Voice File for Transcription

When I first started transcribing voice files I had a bulky tape deck on my desk with a pedal much like my mother’s sewing machine. Now recording and transcribing a voice file is efficient, painless, and once you get used to it you’ll wonder why you wasn’t doing it years ago. You don’t even need more…


How to Delegate Effectively

Delegation – sounds easy yet many struggle to delegate well.  How often do you hear people say, “It’s easier to do it myself”. Successful delegation can help reduce stress and work overload.  It will assist you in working more productively, spend more time doing tasks you enjoy and are good at, while at the same more…


Typing: Easier to Do it Yourself?

Ok, time for some shameless self promotion! Problem: One of the most common problems clients have is typing, or more specifically getting frustrated with your Word document or Excel report.  Solution: Choose one of the following three options, save yourself time (and frustration) by calling in the professional. Simply dictate using your computer, mobile phone more…


Email Tracking in Outlook

Have you wondered if your emails are reaching their recipient, are they being read and at what time?  By activating your tracking features in Outlook you can rest easy, knowing that your email reached its destination. To set up your Tracking Options: Select the Tool Menu, choose Options and click on the Email Options button. more…


Planning Your Day: From the Desk of a Small Business

Working at home requires organization and discipline.  It is easy to allow those household chores to eat into your workday but to do your business justice, treat your office as you would any corporate role.  If your working day is six hours – work those hours!                         Dress for Work While sitting at your desk in more…



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