Social Media

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Per capita New Zealanders are amongst the largest users of online social media in the world.   Local companies like Air New Zealand, Vodafone and Orcon have demonstrated that social media channels like Twitter, Facebook and LinkedIn can be very useful for marketing communications, customer service and also positively impact on brand.  Social media marketing is simply means using any of the social networks including online communities, blogs and wikis for marketing, sales and public relations purposes.

SOCIAL MEDIA BENEFITS FOR BUSINESS

Affordable marketing 
There’s no need for a large budget to conduct social media marketing

Viral nature 
Users can easily share your messages with their friends with a click of a button

Enhances brand 
Through social media you can build and enhance your online reputation

Builds credibility 
User generated endorsements are more credibility than traditional advertising

Increases traffic
A well-planned social media strategy will drive more traffic to your website

Engages customers 
Connect with your customers and respond to their feedback in real-time

WHY DELEGATE YOUR SOCIAL MEDIA STRATEGY TO A VIRTUAL ASSISTANT

You don’t have time 
I can perform your daily, weekly and monthly social media tasks on time, every time.

You don’t have the knowledge
Hire a professional who has experience in social media and the background to know what works for which companies.

Contact me today to discuss a package to suit your business and budget.

SERVICES:

Social Media Strategy
Evaluation of your website, current social media and blog and strategy for the upcoming year.

Blogging
setup (if applicable) including links to your website and scheduled blog posts.

Article submissions 
increase you online presence as an expert in your field

Repurpose existing content
articles can be turned into ebooks, autoresponder-delivered ecourses, other articles for content-sharing sites, blog posts.

RSS Pinging, Tweet, Facebook links, and other social bookmarking actions each time a blog post, article, video, or audio is posted.

Keyword or buzzword monitoring
Watching the social streams for your name or industry keywords and spotting business opportunities

Competition monitoring
See what your competition is doing on social networks

Reputation management
Watch for your name and report on any negative or positive conversations

Announcing new products, services, events

Managing friend requests

Checking emails and notifications and identifying important items for your follow-up

Looking for ideal connections in your target audience and requesting the connections

Search for and keep you informed of new features and functionality in the social sites you participate in

Online newsletters
Post newsletters using a web based program to all existing customers on a regular basis. Implement ‘join-up’ forms to encourage new subscription.

Link management - Listing your company on major and niche Directories

Who are the three big Social Media Players?

Facebook

Facebook has more than 350,000,000 users, 50% of whom log on for an average of 55 minutes per day.  Your clients may not be viewing your website every day, but the potential to reach a potentially massive audience with a daily status update on your Facebook page cannot be ignored.

Traditionally a social network base, Facebook’s fastest growing segment is now the business community.

Your clients don’t need to have a Facebook account, if you post a message on Twitter with a link, anyone can view your page.

With the pages indexed, if someone searches for your company online, this is one more link that will come up.

Facebook also has a statistics tool called Insight which reports on who your followers are, their age, language, sex and where they are located.

Twitter

With 145,000,000 registered members, one of the fastest growing micro blogging platforms on the internet is Twitter. Using Twitter can help update potential and current customers on upcoming sales, events, blog posts and other information.  You can also follow others in similar businesses to see what they are communicating about.

It is important not to simply ‘spam’ your followers.  By participating in discussions, answering questions and offering information, you will gain more followers who will in turn visit your blog and/or site.

Now it’s the source of business leads and networking for thousands of people, and the source of the breaking world news for everyone. You need to be there.

LinkedIn

Currently estimated at 80 million members, Linkedin is a must for professional networking.  LinkedIn allows you to enter personal school, university and workplace history, suggesting connections with common backgrounds.

The group function allows you to setup, join and participate groups in your area of interest.  There is also a question and answer area where you can ‘ask the experts’ or build your own reputation.

Limited spamming and a fantastic platform for building a professional business network.

Obviously, there are many others that you should evaluate, based on your geographic location, type of business, and personal interests. Here is my perspective on a few of them:

MySpace is for tweens, forget it. The third biggest site (just passed by Twitter) is MySpace, with about 95 million unique visitors per month. They have groups for business and entrepreneurs, but the culture is primarily teen and pre-teen. You will find business advertising there, but minimal business networking.

It’s not all about numbers. There are many more social networks which have good traction and a more specialized focus in the business networking world. Examples include Ryze, Plaxo, Orkut, RedWire, and Ecademy. In general, their membership is focused by geography, industry, or culture, so the value can be excellent.

Business networking today starts with social networks. Social networking sites are more effective and efficient than attending all those boring business cocktail mixers and conventions. I’ll even be so bold as to say that if you aren’t on any of these sites, you are way behind the curve in business networking today.

Protocols for each site are different. There is a hierarchy and a culture to social networking sites on the Internet, just like there always has been with professional business organizations and clubs. There are so many sites, so you need to choose wisely, and learn the rules for each. Most are free, so you can do serious business networking around the world without signing up for any of the fee services.

Related Blog Posts – Social Media


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